TERMS OF SALES
The sale of jewelry on our website rivkanahmias.com is governed by the latest Terms and Conditions.
We recommend that you read them.
The jewels bought on rivkanahmias.com are sold by SAS RIVKA NAHMIAS, located at 7, rue Réaumur 75003 PARIS. SIRET 808 640 544
Orders placed on the website rivkanahmias.com are reserved for individuals.
Resale or distribution of products purchased on rivkanahmias.com is prohibited. RIVKA NAHMIAS reserves the right not to respond to orders that do not comply with its commercial policy.
With each order on the site rivkanahmias.com, you will be asked to accept the general conditions of sale on the date of placing your order. The General Conditions of Sale may be modified and the new General Conditions of Sale on the date of publication on rivkanahmias.com.
AVAILABILITY OF PRODUCTS
Our product offers are available within the limits of available stocks. Check at the time of the order, article by article, that the number, the size and the price are well taken into account in your purchase order.
Not available ? It is possible to contact us and the commander, we will be happy to do the workshop.
At the first order, you must create your online account with your personal details and keep them updated. The contract is concluded when RIVKA NAHMIAS receives, electronically, the order form and its amount, once verified the accuracy of the data of parents to the order. By transmitting the order form electronically, you set the general conditions of sale unconditionally and you agree to respect.
PRICE AND PAYMENT
The prices of our products are indicated in euros all taxes included excluding shipping costs. All orders can be paid in Euros or Dollars.
RIVKA NAHMIAS reserves the right to modify the prices at any time but the products will be invoiced on the basis of the rates in force at the time of the recording of the orders, subject to their availability.
When you click on "order" you can pay for your purchases in different ways: Credit card
The shipping of your order takes place only after verification of your method of payment.
While the data recorded by rivkanahmias.com during the validation of your order constitute the proof of the whole of the transactions passed by rivkanahmias.com and its customers, only the data registered by the system of payment constitutes the proof of the financial transactions.
The products bought on the Rivkanahmias.com site are deliverable by FEDEX, by courier on Paris Intramuros.
For security reasons, RIVKA NAHMIAS does not process orders for which a PO Box is provided as an address. So that your order can be delivered, you undertake to inform your full address when ordering, including additional information necessary for the smooth delivery (building, floor, stairs, access code).
The jewels will be delivered under a delay of 10 days to 6 weeks according to their availability. Deliveries to Paris intramuros: they are carried out free, as much as possible within 48 hours of the order every day of the week except Saturdays and Sundays, if your order has been validated before 14h.
In the case of an order validated after 14h the product will be delivered the next day after tomorrow from 11am except Saturdays and Sundays. We will contact you to set the desired delivery time.
Delivery outside Paris: it is free on FRANCE from 600 € of purchase and is done by FEDEX. The delay varies from 10 to 12 working days.
FEDEX shipping costs for orders under € 600 are € 40. If the amount exceeds € 1500 or if delivery is urgent within 48 hours, we use the services of FedEx and in this case the cost of transport is 40 €. Delivery in the European Community: it is carried out by FEDEX in the following countries:
Germany Austria Belgium Bulgaria Cyprus * Croatia * Denmark Spain Estonia * Finland Greece Hungary * Ireland Italy Latvia * Lithuania * luxembourg Malta * Netherlands Poland * Portugal Czech republic * Romania * UK Slovakia * Slovenia * Sweden
The delay varies from 4 to 7 working days.
Delivery outside the European community and in the DOM: The price will be calculated excluding taxes on the invoice. Deliveries to the countries in this list located in Europe and the overseas departments can be made via FedEx and the cost of transport is calculated according to the destination:
Customs duties, local taxes, import duties or state taxes, may be required by the carrier who will deliver your order. These rights and sums will be at your expense and are your sole responsibility.
Insurance: all our shipments are insured whatever the carrier to the value of the jewelery.
Delivery tracking: we track each of our shipments personally and you also have the opportunity to track your order with a tracking number that is communicated to you as soon as your package leaves our workshop.
Delivery problems: Any defect or delay of delivery in excess of eight 8 working days must be reported to our Customer Service as soon as possible (+33 (0) 6 11 21 64 03 or email@example.com).
Any complaint made beyond 4 calendar weeks after the date of validation of your order can not be taken into account.
You must check the conformity of the goods at the time of delivery.
In case of anomalies (open package, damaged product etc.) you must report it on the delivery voucher and contact Customer Service by email or telephone.
In case of non-conformity of the purchased products or if they do not give you satisfaction, you can return them or ask for the exchange or the refund under the conditions envisaged in the article "RETURN / EXCHANGE".
RETURN / EXCHANGE
Refund policy RIVKA NAHMIAS is committed to providing you with high quality products. In spite of this, if you are not satisfied with the product purchased, RIVKA NAHMIAS agrees to exchange it or to grant you a one year credit card. No refund will be made.
The return costs are the responsibility of the customer, and in the case of an exchange, the shipping costs of the new jewel are at our expense.
In accordance with the provisions of Articles L.121-20 and following of the Consumer Code, you have 7 days from the date of receipt to return the jewelry.
In the case of a credit, a confirmation will be sent to you by EMAIL.
Damaged or incomplete items will not be processed but may be returned at your expense.
All models are deposited. The texts, comments, illustrations and images reproduced on the website rivkanahmias.com are reserved under copyright and intellectual property for the whole world. As such, in accordance with the provisions of the Code of Intellectual Property, only the use for private use is tolerated subject to different provisions of the Code of Intellectual Property.
Any other use is sanctioned under the Intellectual Property except prior authorization of rivkanahmias.com.
Any total or partial reproduction of the rivkanahmias.com catalog is strictly prohibited.
All rights reserved.
The proposed products comply with the French legislation. It is your responsibility to check with the local authorities in your country the possibilities of importing or using the products or services that you intend to order.
The photographs and texts reproduced, illustrating the products presented are not contractual. As a result, the responsibility of rivkanahmias.com can not be held liable for errors in photography or text. Rivkanahmias.com can not be held responsible for the non-performance of the contract concluded in case of out of stock, unavailability of the product, in case of force majeure, disruption, flood, fire or strike including postal services and means of transport or communication.
Rivkanahmias.com will not incur any liability for any direct or indirect damage due to these risks.
APPLICABLE LAW - DISPUTES
This contract is underwritten in French language and subject to French law. In case of litigation of a legal nature, only the French courts will be competent.
Rivkanahmias.com undertakes not to disclose to third parties the information you provide. These remain confidential. They will be used by our internal services for the processing of your order, strengthen and personalize the communication, including newsletters rivkanahmias.com to which you subscribed and in the context of customization of the site based your interests.
Accordingly and in accordance with the Data Protection Act of January 6, 1978, you have a right to access, rectify and oppose personal data about you.
For that, you just have to ask us by mail (firstname.lastname@example.org).